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HaloCAD for Siemens Teamcenter

Troubleshooting

This chapter helps you resolve common issues with the HaloCAD solution.

Timeout Error in Haloproxy

Symptoms

The following error message is logged. 

INFO - Request Object--> 000846__ugp_5gt06yo91w79s.prt
INFO - Request Object--> listda_exc_kwx04mk93neia.xlsx
ERROR - java.lang.InterruptedException
ERROR - java.lang.InterruptedException

Background

Restarted Tomcat Service

Probable Cause

The most likely cause is to restart the Tomcat Service in the middle of the SOA service operation. The Tomcat service was restarted while an SOA operation was in progress. As a result, the request was interrupted, and the operation timed out.

Workaround

Restart Tomcat again and please note not to stop the service while SOA is in operation.

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